PRIVACY POLICY
At Kingdom Fades Barbershop LLC (doing business as “Kingdom Fades Barbershop”) we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, share, and protect your data when you visit our website www.kingdomfades.com, use our online booking system, or interact with our services. By using our website or services, you consent to the practices described in this policy.
1. Scope of This Policy
This Privacy Policy applies to all users of Kingdom Fades Barbershop’s website and booking services, including clients who schedule appointments online or in person. It does not apply to information collected offline (e.g., in-shop forms) unless explicitly stated.
2. Information We Collect
We collect information to provide and improve our services. The types of information we collect include:
2.1 Personal Information
This is information that can identify you, including:
- Contact Details: Name, email address, phone number, and mailing address (if provided).
- Booking Information: Preferred barber, service type (e.g., haircut, shave), appointment date, and time.
- Payment Information: Credit/debit card details or other payment method information processed through our secure third-party payment processor.
- Account Information: Username, password, and preferences if you create an account on our website.
2.2 Non-Personal Information
This is information that does not directly identify you, including:
- Technical Data: IP address, browser type, device type, operating system, and access times.
- Usage Data: Pages visited, links clicked, and time spent on our website.
- Cookies and Tracking: Data collected via cookies, web beacons, or similar technologies to enhance functionality and analyze site performance.
2.3 Information from Third Parties
We may receive information from third-party services, such as:
- Booking platforms (e.g., if you book through a third-party app).
- Social media platforms (e.g., if you log in via Google or Facebook).
- Analytics providers (e.g., Google Analytics for aggregated usage data).
3. How We Collect Information
We collect information in the following ways:
- Directly from You: When you book an appointment, create an account, fill out forms, or contact us.
- Automatically: Through cookies, server logs, and analytics tools as you navigate our website.
- From Third Parties: Via payment processors, booking platforms, or social media integrations.
4. How We Use Your Information
We use your information to provide, manage, and improve our services. Specific uses include:
- Service Delivery: To process bookings, send confirmations, and communicate appointment details.
- Customer Support: To respond to inquiries, resolve issues, or provide assistance.
- Marketing and Communications: To send appointment reminders, promotional offers, or newsletters (you can opt out at any time).
- Website Improvement: To analyze usage trends and optimize website performance.
- Legal Compliance: To comply with applicable laws, regulations, or legal processes.
- Fraud Prevention: To detect and prevent fraudulent activity or unauthorized access.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data in the following circumstances:
5.1 With Service Providers
We work with third-party vendors to operate our website and services, such as:
- Booking Platforms: To manage appointment scheduling.
- Payment Processors: To securely process payments (e.g., Stripe, PayPal).
- Email and SMS Providers: To send communications.
- Analytics Providers: To track website performance (e.g., Google Analytics).
These providers are contractually obligated to protect your data and use it only for the services they provide to us.
5.2 For Legal Purposes
We may disclose your information if required by law, such as:
- To comply with a subpoena, court order, or government request.
- To protect the rights, property, or safety of Kingdom Fades Barbershop, our clients, or the public.
- To investigate or prevent illegal activities or fraud.
5.3 Business Transfers
If Kingdom Fades Barbershop is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice to you and continued protection under this policy.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and collect usage data. Cookies are small text files stored on your device. We use:
- Essential Cookies: To enable core website functions, such as booking and account access.
- Analytics Cookies: To understand how users interact with our website.
- Marketing Cookies: To deliver personalized ads or promotions (if applicable).
You can manage cookie preferences through your browser settings or our website’s cookie consent tool. Note that disabling cookies may affect website functionality.
7. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
- Encryption for payment transactions and sensitive data.
- Secure servers and access controls to prevent unauthorized access.
- Regular security assessments to identify and address vulnerabilities.
However, no online system is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates or corrections to inaccurate data.
- Deletion: Request deletion of your data, subject to legal retention requirements (e.g., tax records).
- Restriction: Request that we limit how we use your data.
- Data Portability: Request your data in a structured, machine-readable format.
- Objection: Object to certain uses of your data, such as marketing.
- Opt-Out: Unsubscribe from marketing emails or SMS via the “unsubscribe” link or by contacting us.
To exercise these rights, contact us at kingdomfades@gmail.com. We will respond within 30 days or as required by law. We may require identity verification to process your request.
9. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including:
- Booking and payment data: 7 years for tax and accounting purposes.
- Account data: Until you delete your account or request deletion.
- Usage data: 2 years for analytics purposes.
After the retention period, we will securely delete or anonymize your data unless required to retain it by law.
10. International Data Transfers
If you are located outside of the USA, your data may be transferred to and processed in the USA or other countries where our service providers operate. We ensure appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your data in accordance with applicable laws.
11. Third-Party Links and Services
Our website may contain links to third-party websites or services (e.g., payment processors, social media). We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any information.
12. Children’s Privacy
Our website and services are not intended for individuals under 13, depending on jurisdiction. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly. Contact us if you believe we have inadvertently collected information from a child.
13. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically. If we make significant changes, we may notify you via email or a website notice.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Kingdom Fades Barbershop
kingdomfades@gmail.com
(813) 548-0240