TERMS AND CONDITIONS
Welcome to the website of Kingdom Fades Barbershop LLC (doing business as “Kingdom Fades Barbershop”) (“we,” “us,” or “our”), located at www.kingdomfades.com (the “Website”). These Terms & Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “Client”) and Kingdom Fades Barbershop governing your access to and use of the Website, our online booking system, and any related services (collectively, the “Services”). By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website or Services.
1. General Provisions
1.1 Scope
These Terms apply to all users of the Website and Services, including but not limited to individuals booking appointments, browsing service offerings, or creating user accounts. These Terms do not govern offline interactions (e.g., in-shop services) unless expressly stated.
1.2 Eligibility
To use the Website and Services, you represent and warrant that:
- You are at least 18 years of age or have the consent of a parent or legal guardian.
- You have the legal capacity to enter into this agreement.
- All information you provide (e.g., during booking or account creation) is accurate, complete, and current.
1.3 Amendments
We reserve the right to modify these Terms at any time to reflect changes in our business practices, legal requirements, or Website functionality. Updated Terms will be posted on this page with a revised “Last Updated” date. We may notify you of significant changes via email or a Website notice. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must cease using the Website and Services.
2. Access and Use of the Website
2.1 Permitted Use
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for personal, non-commercial purposes, including:
- Viewing information about our services, pricing, and barbers.
- Booking appointments through our online booking system.
- Creating and managing a user account.
- Contacting us for support or inquiries.
2.2 Prohibited Conduct
You agree not to engage in any of the following activities:
- Using the Website or Services for any illegal, unauthorized, or fraudulent purpose.
- Attempting to gain unauthorized access to our systems, servers, or other users’ accounts.
- Introducing viruses, malware, worms, or other harmful code that could disrupt or damage the Website.
- Interfering with the Website’s functionality, security, or performance (e.g., through denial-of-service attacks).
- Using automated tools (e.g., bots, scrapers) to extract data or content from the Website without permission.
- Impersonating another person or entity or providing false information.
- Engaging in any activity that could harm our reputation or the experience of other users.
2.3 User Accounts
To access certain features (e.g., booking appointments), you may need to create a user account. You agree to:
- Provide accurate and complete information during account creation.
- Maintain the confidentiality of your account credentials (username and password).
- Notify us immediately at kingdomfades@gmail.com of any unauthorized access or use of your account.
- Update your account information promptly to ensure its accuracy.
We are not liable for any losses or damages resulting from your failure to secure your account. We reserve the right to suspend or terminate accounts for misuse, fraudulent activity, or violation of these Terms.
2.4 Availability
We strive to ensure the Website is accessible at all times but do not guarantee uninterrupted or error-free access. We may temporarily suspend access for maintenance, upgrades, or other reasons without prior notice.
3. Booking and Appointment Policies
3.1 Booking Process
- Appointments can be booked through the Website’s online booking system or, if applicable, third-party platforms integrated with our Website.
- Appointment availability depends on our barbers’ schedules and is subject to confirmation. You will receive a confirmation via email or SMS once your appointment is booked.
- You must provide accurate details during booking, including your name, contact information, preferred barber (if applicable), and service type.
3.2 Cancellations and Rescheduling
- You may cancel or reschedule an appointment without charge if done at least 24 hours prior to the scheduled time.
- Cancellations or rescheduling requests within 24 hours of the appointment or failure to attend (“no-show”) may incur a fee of $20 or forfeiture of any prepaid deposit, at our sole discretion.
- To cancel or reschedule, use the booking system’s cancellation feature or contact us at kingdomfades@gmail.com or 813-548-0240.
- We reserve the right to cancel or reschedule your appointment due to unforeseen circumstances (e.g., barber unavailability, emergencies). In such cases, we will notify you promptly and offer alternative times or a refund for any prepaid amounts.
3.3 Payments
- Payment for services is due at the time of your appointment unless pre-paid through the Website.
- We accept all forms of payment.
- Online payments are processed through secure third-party payment processors (e.g., Stripe, PayPal). We do not store your payment information on our servers.
- Prices displayed on the Website are in USD and subject to change without notice. The price confirmed at booking will apply to your appointment.
- Additional charges (e.g., for premium services or products) will be communicated before the service is performed.
3.4 Refunds
- Refunds for prepaid appointments are issued only for cancellations made at least 24 hours in advance, minus any applicable payment processing fees.
- No refunds are provided for services rendered, no-shows, or late cancellations, except as required by applicable consumer protection laws.
- Refund requests must be submitted to kingdomfades@gmail.com and will be processed within 7 business days.
3.5 Late Arrivals
- If you arrive more than 10 minutes late for your appointment, we may, at our discretion, shorten or cancel the service without a refund.
- Late arrivals may be accommodated if scheduling permits, but the full service may not be possible within the remaining time.
4. Services
4.1 Service Offerings
- The Website provides descriptions of available services, such as haircuts, shaves, beard trims, and styling. We strive to ensure accuracy but reserve the right to modify service offerings, descriptions, or pricing at any time without notice.
- Specific service details (e.g., duration, barber assignment) will be confirmed at booking or upon arrival at our shop.
4.2 Service Standards
- All services are performed by licensed professionals in accordance with industry standards and applicable health and safety regulations.
- We aim to provide a high-quality experience but cannot guarantee satisfaction due to subjective preferences. If you are dissatisfied, please contact us within 24 hours after the service to discuss potential resolutions.
4.3 Right to Refuse Service
We reserve the right to refuse service to any Client for reasons including, but not limited to:
- Inappropriate, disruptive, or threatening behavior.
- Health conditions that pose a risk to staff or other clients (e.g., contagious skin conditions).
- Failure to comply with our policies or barber instructions.
- Arriving under the influence of drugs or alcohol.
No refunds will be issued for services refused under these circumstances.
4.4 Client Responsibilities
You agree to:
- Arrive on time for your appointment.
- Follow our barbers’ instructions regarding safety, hygiene, or service procedures.
- Disclose any health conditions, allergies, or sensitivities that may affect the service (e.g., skin sensitivities to products).
- Treat our staff and other clients with respect.
5. Intellectual Property
5.1 Ownership
All content on the Website, including but not limited to text, images, logos, graphics, videos, software, and design elements, is the property of Kingdom Fades Barbershop or its licensors and is protected by copyright, trademark, and other intellectual property laws.
The Kingdom Fades Barbershop name, logo, and related marks are trademarks of Kingdom Fades Barbershop. Unauthorized use of these marks is prohibited.
5.2 Limited License
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website’s content for personal, non-commercial purposes in accordance with these Terms. You may not:
- Copy, reproduce, modify, distribute, or create derivative works from any Website content without prior written permission.
- Use our content for commercial purposes or in a manner that suggests endorsement by Kingdom Fades Barbershop.
5.3 User-Generated Content
If you submit content to the Website (e.g., reviews, testimonials), you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, and display such content for business purposes (e.g., marketing). You represent that you own or have the right to submit such content and that it does not violate any third-party rights.
6. Limitation of Liability
6.1 No Warranties
The Website and Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the Website will be uninterrupted, secure, error-free, or free of viruses or other harmful components.
6.2 Exclusion of Damages
To the maximum extent permitted by law, Kingdom Fades Barbershop, its owners, officers, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from or related to your use of the Website or Services, even if advised of the possibility of such damages.
This includes damages resulting from booking errors, service dissatisfaction, Website downtime, or third-party actions.
6.3 Liability Cap
Our total liability for any claim arising from these Terms or your use of the Website or Services is limited to the amount you paid for the specific service giving rise to the claim.
6.4 Third-Party Services
- The Website may integrate or link to third-party services (e.g., payment processors, booking platforms). We are not responsible for the performance, accuracy, or policies of these services. Your use of third-party services is at your own risk and subject to their terms.
7. Indemnification
You agree to indemnify, defend, and hold harmless Kingdom Fades Barbershop, its owners, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising from:
- Your violation of these Terms.
- Your misuse of the Website or Services.
- Your violation of any third-party rights, including intellectual property, privacy, or publicity rights.
- Your negligent or willful misconduct.
8. Termination
8.1 Termination by Us
We may suspend or terminate your access to the Website or Services, with or without notice, for reasons including:
- Violation of these Terms or our Privacy Policy.
- Fraudulent, illegal, or unauthorized activity.
- Conduct that harms our business, staff, or other clients.
- Failure to pay applicable fees.
8.2 Termination by You
You may stop using the Website or Services at any time. To delete your user account, contact us at kingdomfades@gmail.com. Upon termination, any prepaid amounts or obligations (e.g., cancellation fees) remain due, and relevant provisions of these Terms (e.g., indemnification, limitation of liability) will survive.
9. Governing Law and Dispute Resolution
9.1 Governing Law
These Terms and any disputes arising from your use of the Website or Services are governed by the laws of Florida, without regard to its conflict of law principles.
9.2 Jurisdiction
You agree to submit to the exclusive jurisdiction of the state and federal courts located in Brandon, Florida for any disputes arising under these Terms. You waive any objections based on venue or forum non conveniens.
9.3 Informal Resolution
Before initiating legal action, you agree to attempt to resolve any dispute informally by contacting us at kingdomfades@gmail.com. We will respond within 30 days to work toward a resolution.
9.4 Class Action Waiver
You agree that any disputes will be resolved on an individual basis, and you waive the right to participate in a class action, collective action, or representative action against Kingdom Fades Barbershop.
10. Miscellaneous
10.1 Entire Agreement
These Terms, together with our Privacy Policy and any other agreements expressly referenced herein, constitute the entire agreement between you and Kingdom Fades Barbershop regarding your use of the Website and Services, superseding any prior agreements.
10.2 Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be modified to the extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
10.3 No Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision unless expressly acknowledged in writing.
10.4 Force Majeure
We are not liable for any delay or failure to perform our obligations under these Terms due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, power outages, government actions, or third-party service failures.
10.5 Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights or obligations to a third party in connection with a merger, acquisition, or sale of assets, with notice to you.
10.6 Notices
Any notices from us will be sent to the email address associated with your account or posted on the Website. Notices from you must be sent to kingdomfades@gmail.com or 401 S Parsons Ave, Unit G, Brandon, FL 33511.
11. Contact Us
For questions, complaints, or requests regarding these Terms or our Services, please contact us at:
Kingdom Fades Barbershop
kingdomfades@gmail.com
813-548-0240